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Shopping Process


You make an online order at www.greenwellness.my

You will receive an Order Acknowledgement email once we receive your order.

You will receive a Shipment Notification email within 1 working day after payment verification.

Courier service provider delivers your order.

You will receive parcel with private packaging at your door step

   

Purchase Price

 
Questions on Purchasing?



FIRST PURCHASE

We strive to give you 100% happiness in every way.

If you are worried for any reason before getting to know us, worry not! For your FIRST purchase, if you are not completely happy with Nature's Plus SPIRU-TEIN you purchased from us for any reason, return it to us within 30 days of purchase.

In addition to refunding 100% of your purchase price, we will refund your shipping and handling, AND we will even pay for the return shipping back to us.

Your wellbeing and health is our primary concern. We take your risk out of trying something new. All returns must be accompanied by a Return Merchandise Authorization (RMA) number.

Please call us or email us so that we may provide you with this required information.



ORDERING


On the Internet
Place your order using our secured website at www.greenwellness.my.

In Person
Visit our Head Office at Kelana Jaya, Selangor, Malaysia

Email to us
You can email your order to [email protected]

By Phone
Feel free to call our Customer Service at +603-7877 6350

By Fax
Please fax your order and payment information to +603-7877 6370

 





PAYMENT

All purchase must be paid in full prior to product delivery. Payments can be made with the following mode:
  • Cash
  • Credit Card
  • Cheque (upon clearance only)
  • Direct or online deposit to our Public Bank Account (A/C No. 3173105208) OR Maybank Account (A/C No. 5123 5260 6703)
DELIVERY

Unless you prefer to drop by our office for a personal pick-up, it's a pleasure for Green Wellness to help deliver to your doorstep with the following subsidized delivery charges:

Peninsular Malaysia (excluding outskirt area)
Purchase above RM100.00 - Free Delivery
Purchase below RM100.00 - RM5.00

East Malaysia (excluding outskirt area)
Purchase above RM500.00 - Free Delivery
Purchase below RM500.00 - Delivery charges vary according to your location.

SHIPPING AND HANDLING

Green Wellness reserves all rights to choose the most efficient shipping provider based on the address provided. However, if you have a specific preference, please contact our Customer Service at +603-7877 6350.

RETURNS AND EXCHANGES

All faulty goods can be returned and exchange within 14 days upon receipt. Please contact our Customer Service at +603-7877 6350 or email [email protected] to initiate the purchase return process.

PRICING

Product pricing and availability are subject to change without prior notice.